Terms & Conditions

Please read this before ordering. 

A. Same Day Delivery or Same Day Pick-up

Sariwon's store operating hours for delivery and pickup are:

Website orders are for same-day delivery or same-day personal or courier pick-up, unless advance order is indicated.
For bulk orders that exceed our online stock level, please Viber us at  0966 862 6670 so we can arrange this for you.

The daily cut-off time for same-day delivery or pick-up of orders is SU-TH 8:30 PM and F-SAT 9:30PM—all orders made after cutoff time will be processed the next day. Orders made before cut-off time but with late payments are also processed the next day. 

There is no minimum amount to order. All confirmed orders are final and cannot be modified or cancelled.

Delivery covers a +23 km distance from the store. Please see if you are within our delivery service area when you click HERE. We arrange for your delivery through a third-party courier partner such as Happymove or Joyride. You can select your delivery time slot before checkout.

If your area is not within our delivery service area, we recommend you select Store Pick-up or call our store directly to order.

In cases where delivery is attempted by us, but was unsuccessful due to the reasons including but not limited to:
    • Absence of the recipient
    • Inability to contact the customer through the provided contact information despite attempts by the delivery personnel
    • Lack of appropriate or sufficient logistical/road access to deliver the Order successfully
    • Lack of a suitable or secure location to leave the ordered items
    • No-show cancellations
    • Failure to receive the Order with ten (10) minutes from the time of delivery
    We reserve the right to cancel the Order without refund or remedy to you.

    B. Store Pick-up Location

    For Store Pick-up, you can pick up your order from our store personally or through your own courier. You can select your pick-up time slot before checkout.

    Sariwon Korean Barbecue
    C2, Bonifacio High Street Central, 7th Avenue, Bonifacio Global City, Taguig City
    (632) 7621-3205 / (63)915-900-9272

    C. Modes of Payment

    We accept payments made through online Credit Card (VISA/Mastercard), Paymaya QR, Bank Transfer (BDO/Metrobank) and GCash QR. Our online payment gateway is secure and safe, powered by PayMaya Enterprise.

    For bank transfer and GCash, please deposit to the accounts below and send screenshot of payment slip and order reference number to sariwon@happyfoodsgroup.com so we can finalize your order. 

    GCASH (Scan this QR code) 
    Account Name: Happyfoods Corporation
    Account number: 658-7-65802271-3
    Email: sariwon@happyfoodsgroup.com 

    Account Name: Happyfoods Corporation
    Account Number: 000251433455
    Email: sariwon@happyfoodsgroup.com 


    You will receive a status update and tracking number via email notification.

    D. Frozen Items 

    For frozen items, there will be an expiration date indicated on the labels. We recommend you order for immediate consumption too as most of our product shelf life is quite short. We only use fresh ingredients and do not use preservatives. 

    E. Inquiries

    For inquiries or concerns regarding your order, please email sariwon@happyfoodsgroup.com  or Viber us at 0966 862 6670. We will try our best to assist you within our business hours.